Privacy Policy
Last updated: January 9, 2025
1. Information We Collect
Personal Information
- Contact details (name, email address, phone number) provided during account creation
- Payment information for purchases and subscriptions
Usage Data
- Technical details: IP address, browser type, operating system, device information
- Interaction metrics: pages visited, features used, session duration
User-Provided Data
- Content, queries, or audio files uploaded to our AI tools
- Feedback and survey responses
2. How We Use Your Information
We utilize data to deliver and enhance our services, process payments, manage accounts, and provide communications regarding updates and support. We also analyze usage patterns to improve our audio intelligence algorithms and maintain security and legal compliance.
3. How We Share Your Information
Information is shared only with trusted service providers necessary for our operations. We disclose data when legally required or during business transactions such as mergers or acquisitions. We do not sell your personal information to third parties.
4. Data Security
Arctan applies industry-standard protections including encryption, access controls, and regular security audits. While we take every precaution, no system can guarantee complete security. We notify affected users promptly in the event of any data breach.
5. Cookies and Tracking Technologies
Our site uses cookies to enhance your browsing experience, analyze traffic, and deliver relevant content. You may manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.
6. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data (subject to legal obligations). You may also opt out of marketing communications at any time. To exercise any of these rights, contact us at info@arctan.ai.
7. Third-Party Links
Our platform may contain links to external websites. Arctan is not responsible for the privacy practices of those sites and recommends reviewing their policies independently before sharing any information.
8. Children's Privacy
Our services are not designed for users under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates are posted with a new effective date at the top of this page. Continued use of our services after any change constitutes acceptance of the updated policy.
Questions about this policy? Contact us at info@arctan.ai